TERMS OF SERVICE

TeknoSense Solutions LLC
www.teknosense.com
Last Updated: December 8, 2025

1. ACCEPTANCE OF TERMS

Welcome to TeknoSense. These Terms of Service (“Terms,” “Agreement”) govern your access to and use of our website, services, and AI automation solutions (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

TeknoSense Solutions LLC (“Company,” “we,” “us,” or “our”) is an AI Automation Agency that provides AI voice agent solutions, workflow automation, custom software development, customer engagement solutions, and business process optimization services.

2. SERVICES DESCRIPTION

TeknoSense Solutions LLC provides AI-powered automation and custom software development services including but not limited to:

  • AI Voice Agent solutions for customer service and sales
  • Workflow automation using platforms such as n8n, Make.com, and Zapier
  • Custom software development and application design
  • Customer relationship management (CRM) integration and solutions
  • Appointment scheduling and reminder systems
  • AI chatbot development and deployment
  • Business process optimization and automation
  • Lead generation and nurturing campaigns

3. SMS/TEXT MESSAGING TERMS

3.1 Consent to Receive Messages

By providing your mobile phone number and opting in to receive SMS/text messages from TeknoSense Solutions LLC or our clients, you expressly consent to receive automated marketing, promotional, transactional, and informational text messages. You confirm that you are the account holder or have authorization to use the provided phone number.

3.2 Message Frequency

Message frequency varies depending on the specific campaign or service you have subscribed to. You may receive up to 10 messages per month, though actual frequency may be higher or lower based on campaign activity and your interactions.

3.3 Message and Data Rates

Message and data rates may apply. Standard messaging rates from your mobile carrier will apply to all SMS/text messages sent and received. TeknoSense Solutions LLC is not responsible for any charges incurred from your mobile carrier.

3.4 Opt-Out Instructions

You may opt out of receiving text messages at any time by:

  • Replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message
  • Contacting us at support@teknosense.com
  • Following the unsubscribe instructions provided in any message

Upon receipt of your opt-out request, we will process it within a reasonable timeframe, typically within 24 hours. You may receive a confirmation message confirming your opt-out request.

3.5 Help and Support

For help or customer support regarding text messages, reply HELP to any message or contact us at support@teknosense.com.

3.6 Carrier Limitations

Our SMS services are available on all major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and others. Service may not be available on all carriers or in all geographic areas. We are not liable for delayed or undelivered messages.

4. USER OBLIGATIONS AND ACCEPTABLE USE

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Services in any way that violates applicable laws or regulations
  • Send unsolicited messages (spam) or engage in phishing activities
  • Transmit harmful, threatening, abusive, or harassing content
  • Impersonate any person or entity or misrepresent your affiliation
  • Interfere with or disrupt the Services or servers
  • Attempt to gain unauthorized access to any systems or networks
  • Use automated systems to access the Services without permission

5. PRIVACY AND DATA PROTECTION

5.1 Data Collection

We collect and process personal information in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

5.2 Information We Collect

We may collect the following types of information:

  • Contact information (name, email address, phone number)
  • Business information and preferences
  • Communication history and interactions
  • Usage data and analytics
  • Device and browser information

5.3 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5.4 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in our Privacy Policy and to comply with our legal obligations. You may request deletion of your personal information by contacting us at support@teknosense.com.

6. INTELLECTUAL PROPERTY RIGHTS

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, software, and AI models, are owned by TeknoSense Solutions LLC or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

7. PAYMENT AND BILLING

7.1 Fees

Some of our Services require payment of fees. All fees are due in accordance with the payment terms specified in your service agreement or invoice. Fees are non-refundable unless otherwise stated in writing.

7.2 Subscription Services

For subscription-based services, you authorize us to charge your payment method on a recurring basis. Subscriptions automatically renew unless cancelled prior to the renewal date. You may cancel your subscription at any time through your account settings or by contacting support@teknosense.com.

7.3 Price Changes

We reserve the right to modify our pricing at any time. We will provide you with reasonable notice of any price changes. Your continued use of the Services after the price change constitutes acceptance of the new pricing.

8. SERVICE AVAILABILITY AND MODIFICATIONS

We strive to provide reliable and continuous access to our Services. However, we do not guarantee that the Services will be uninterrupted, timely, secure, or error-free. We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice.

9. DISCLAIMERS

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will meet your requirements, that the operation of the Services will be uninterrupted or error-free, or that defects will be corrected. You use the Services at your own risk.

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEKNOSENSE SOLUTIONS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

  • Your use or inability to use the Services
  • Unauthorized access to or alteration of your data
  • Any conduct or content of third parties on the Services
  • Any content obtained from the Services

Our total liability for all claims related to the Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim or $100, whichever is greater.

11. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless TeknoSense Solutions LLC, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your violation of any rights of another party.

12. REGULATORY COMPLIANCE

12.1 TCPA Compliance

TeknoSense Solutions LLC complies with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state laws governing telecommunications and text messaging. We obtain express written consent before sending marketing text messages and honor all opt-out requests promptly.

12.2 CAN-SPAM Compliance

All email communications comply with the CAN-SPAM Act. Our emails include accurate header information, clear identification of commercial messages, a valid physical postal address, and a clear mechanism to opt out of future emails.

12.3 GDPR and Privacy Laws

For users in the European Union and other jurisdictions with specific privacy regulations, we comply with applicable data protection laws including GDPR, CCPA, and other regional privacy regulations. Users have rights regarding their personal data as described in our Privacy Policy.

13. TERMINATION

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease. You may terminate your account at any time by contacting support@teknosense.com.

14. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be governed by and construed in accordance with the laws of the State of Texas and the United States, without regard to conflict of law provisions. Any disputes arising from these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

15. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the “Last Updated” date. Your continued use of the Services after any changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

16. SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and TeknoSense Solutions LLC regarding the Services and supersede all prior agreements and understandings.

18. CONTACT INFORMATION

If you have any questions, concerns, or complaints regarding these Terms or our Services, please contact us:

TeknoSense Solutions LLC
Website: www.teknosense.com
Email: support@teknosense.com
For SMS-related inquiries: Reply HELP to any text message or email support@teknosense.com

ACKNOWLEDGMENT

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.